CASE STUDIES

Case Studies: How I Help Local Businesses Grow

A portfolio should do more than look good — it should show what actually changed for the client. Below are sample case studies from my SEO, web design, Google Business Profile, social media, and advertising work with local businesses across different industries. Each one shows the starting point, exactly what was done, and the kind of results this process produces.

Important

Every metric below is marked [ILLUSTRATIVE — replace with real client data]. These figures are realistic samples of typical outcomes, not data from a named client. Client businesses stay anonymous to respect their privacy — but the strategies, the process, and the work are exactly what is applied on every project. Illustrative numbers are never presented as real results.

Why I Show My Work

Case Study 1: Plumbing Company — From Invisible to Fully Booked

The Challenge

A plumbing company offering residential and emergency services had a website that was barely visible online. The site was outdated, slow on mobile, and had almost no service-specific content. Their Google Business Profile existed but was incomplete — no services listed, no photos, no review strategy. Most jobs came from word of mouth, and they were invisible for the searches their customers actually used.

Key Problems Found

  • No dedicated pages for individual services (emergency plumbing, drain cleaning, water heaters)
  • Thin, generic content that didn’t answer customer questions
  • Google Business Profile missing categories, services, and photos
  • Website took over 5 seconds to load on mobile

What I Did

  • Web redesign: rebuilt the site with a fast, clean, mobile-first design and clear tap-to-call actions on every page
  • Service pages: created dedicated, in-depth pages for each core service, written around what customers actually search for
  • Google Business Profile management: completed every field, added services and photos, set up a review request process
  • Technical SEO: fixed load speed, mobile usability, and site structure
  • Speed optimization: image compression, caching, and code cleanup brought mobile load times down sharply

Illustrative sample data — not real client figures

Results

[ILLUSTRATIVE — replace with real client data]

Illustrative results over a 6-month period:

  • Organic search traffic: significant growth
  • Map pack visibility (the top-3 Google Maps listings): ranking in the top 3 for primary service keywords
  • Phone calls from Google: strong month-over-month growth
  • Website conversion rate: marked improvement from the redesign and clearer calls to action

Key Takeaway

Plumbers win by being easy to find and easy to call. A fast site, complete service pages, and a fully managed Google Business Profile turned this company’s online presence from a liability into its best lead source.

Case Study 2: Dental Clinic — New Patients on Autopilot

Illustrative sample data — not real client figures

The Challenge

A dental clinic had invested in a beautiful website but couldn’t be found. It ranked on page three or worse for every meaningful search term, and the site had almost no content beyond the basics — a few pages, no blog, no treatment-specific information. Patients were choosing competitors simply because those competitors showed up first. Their social profiles were dormant, and online booking was buried three clicks deep.

Key Problems

  • Homepage targeted only the clinic name, not the treatments patients search for
  • No individual treatment pages (implants, braces, emergency care)
  • Google Business Profile unclaimed and unverified
  • Zero review generation — strong competitors had hundreds of reviews
  • Inactive social media with no patient-facing content

What I Did

  • Treatment-specific pages: created detailed pages for each major treatment, answering the exact questions patients ask
  • Content plan: published helpful, plain-language articles about what patients actually search for
  • Google Business Profile setup and management: full verification, services, photos, regular posts, and a simple review process patients actually follow
  • Social media management: launched a consistent posting rhythm — treatment explainers, team introductions, patient stories, and review highlights
  • Website conversion fixes: surfaced online booking to one click from every page
  • Technical fixes: improved speed, added structured data (code that helps Google understand your pages), and cleaned up the site structure

Results

[ILLUSTRATIVE — replace with real client data]

Illustrative results over a 9-month period:

  • Organic search traffic: significant growth
  • First-page rankings: treatment-related keywords now on page one
  • New patient enquiries from the website: strong growth
  • Google reviews: from a handful to 100+, lifting map pack visibility
  • Social following: steady growth with regular appointment enquiries from social

Key Takeaway

For clinics, trust and visibility go together. Treatment-specific content answered patient questions before they called, reviews turned rankings into booked appointments, and an active social presence kept the practice top-of-mind between visits.

Case Study 3: Moving Company — Breaking the Ad Dependency

The Challenge

A moving company relied almost entirely on paid ads. Every lead cost them money, and the moment they paused their ad budget, the phone stopped ringing. Their website was a single-page site with no SEO foundation and no content for the specific services they offered (residential moves, office relocations, packing services). They were renting every customer, owning none of the traffic.

Key Problems

  • No organic traffic at all — 100% dependent on paid advertising
  • Single-page website with no room to rank for service-specific searches
  • No Google Business Profile presence
  • No content addressing customer concerns (pricing, insurance, timing)
  • Ad campaigns running broad, with no conversion tracking

What I Did

  • Full website build: multi-page site with dedicated pages for each service type
  • Conversion-focused design: clear quote request forms and trust signals throughout
  • Local SEO foundation: service pages, local content, directory listings (citations), and review generation to build organic visibility
  • Google Business Profile management: new profile, fully completed, verified, and kept active
  • Google Ads rebuild: restructured campaigns with tight location targeting, proper conversion tracking, and landing pages that convert
  • FAQ and content pages: answered the questions customers ask before hiring movers, so Google sees the site as a trusted source on the topic

Illustrative sample data — not real client figures

Results

[ILLUSTRATIVE — replace with real client data]

Illustrative results over a 6-month period:

  • Organic search traffic: from near zero to meaningful monthly visits
  • First-page rankings: service keywords ranking on page one
  • Cost per lead (ads): down after the campaign rebuild and tracking fixes
  • Quote requests from the website: strong growth
  • Share of leads from organic vs paid: from 0/100 to a healthy split

Key Takeaway

Moving companies don’t have to rent every lead. A real SEO foundation plus properly managed ads created two lead engines instead of one — cutting ad dependency and lowering the true cost of every new customer.

Case Study 4: Local Restaurant — Filling Tables With Google & Social

Illustrative sample data — not real client figures

The Challenge

A well-loved local restaurant with great food had a digital presence that didn’t match its reputation. Their Google Business Profile had outdated hours, a handful of old photos, and unanswered reviews — including several negative ones sitting at the top. Their website wasn’t mobile-friendly (a problem when most customers find restaurants on their phones), they had no online reservation or ordering flow, and their Instagram hadn’t been updated in over a year.

Key Problems

  • Google Business Profile outdated: wrong hours, poor photos, unanswered reviews
  • Not appearing in ‘best restaurant’ style map searches despite strong word of mouth
  • Website unusable on mobile — tiny text, no tap-to-call, no reservation button
  • Social media dormant — no menu updates, no events, no engagement with diners

What I Did

  • Google Business Profile management: corrected every detail, uploaded fresh food and interior photography, launched a review response and generation system, and started regular posts for specials and events
  • Website redesign: mobile-first rebuild with tap-to-call, online reservations, menu pages optimized for search, and fast load times
  • Social media management: relaunched Instagram and Facebook with a weekly content rhythm — dish spotlights, behind-the-scenes, events, and user-generated content reshares
  • Meta Ads: geo-targeted campaigns promoting weekend specials and events to nearby audiences, plus retargeting for website visitors
  • Local SEO: menu and location pages written for the searches diners actually make

Results

[ILLUSTRATIVE — replace with real client data]

Illustrative results over a 5-month period:

  • Google Business Profile views: strong growth
  • Direction requests and calls from Google: strong growth
  • Average rating: lifted via the review system
  • Website reservations: strong growth after the redesign
  • Social following: steady growth; event promotions regularly selling out via Meta Ads

Key Takeaway

For restaurants, the phone screen is the new shopfront. An accurate, appetizing Google presence plus an active social feed turned passing searches into booked tables — and turned one-time diners into regulars who bring friends.

What These Case Studies Have in Common

Different industries, same pattern:

  1. A clear starting audit — never guess; measure first
  2. Fundamentals done properly — fast website, complete service pages, managed Google Business Profile
  3. The right channels for the business — SEO where customers search, social where they scroll, ads where speed matters
  4. Content that matches real intent — written for customers, not algorithms
  5. Patience and consistency — real growth compounds over months, not days

Client Words Coming Soon

Real testimonials from real projects will appear here. If we’ve worked together, your words could be first.

Your Business Could Be Next

Every case study above started with one step: understanding exactly where the business stood. Get yours with a free, no-obligation audit — you’ll get a plain-English report showing what’s holding you back and the highest-impact fixes to make first.

I reply within one business day.

Frequently Asked Questions

Most businesses see meaningful movement in 3–6 months for SEO, with results compounding from there. Google Business Profile improvements and website redesigns often show faster wins, and paid ads can generate leads within days. The case studies above show typical timelines for competitive local industries.

The strategies and processes are real — they’re exactly what is applied on every project. The specific numbers are marked [ILLUSTRATIVE — replace with real client data] as realistic samples of typical outcomes. Client data is never published publicly, and illustrative figures are never presented as real results. During a consultation, realistic expectations for your specific business can be discussed.

Only with your permission. Client work stays anonymous by default and a business name, data, or results are never published without explicit written consent.

Yes. These are examples of industries well understood — not a limit. I work with any local business that needs more customers: salons, contractors, law firms, gyms, retail, home services, and more. If you’re unsure whether your business is a fit, a free audit will tell you quickly.

Both. Some businesses hire for a single service — like a website redesign or Google Ads management — and others have their entire online presence run for them. Many start with one service and expand once they see results.